Table of Contents

1. Key Highlights:
2. Introduction
3. A new retail foothold: what the Chestnut Hill store offers
4. Why Boston matters: market fit and local demand
5. What shoppers will find: inventory, brands and discovery
6. The consignment experience: valuations, authentication and private appointments
7. Physical retail and the circular luxury economy
8. Performance indicators: reading the Q2 2026 results
9. Competitors and the resale landscape: where The RealReal stands
10. Sustainability, longevity and the luxury lifecycle
11. Local examples: how the Chestnut Hill location can change behaviors
12. Practical tips for Boston consignors and buyers
13. Risks and challenges ahead
14. The role of technology and data in a local store model
15. What this expansion signals for luxury retail
16. Community and cultural implications in Chestnut Hill and Boston
17. Tracking success: metrics to watch post-opening
18. Practical considerations for The RealReal’s operations in Chestnut Hill
19. Lessons from other markets and what Boston can expect
20. Future outlook: what expansions like Chestnut Hill suggest for the industry
21. FAQ

Key Highlights:

• The RealReal opens its first Massachusetts retail location on October 15 at The Street Chestnut Hill, a curated 1,800-square-foot shop offering in-person consigning, private appointments, valuations and authenticated luxury goods.
• The store will stock women’s and men’s fashion, handbags, fine jewelry, watches and accessories from houses such as Chanel, Hermès, Louis Vuitton, Dior, Gucci, Cartier and Rolex, alongside vintage and rarer finds; the expansion follows a period of company growth with Q2 2026 gross merchandise value reaching $617 million.
• The Chestnut Hill opening signals a strategic push into markets with established buyer and consignor communities and underscores the role of physical retail in making circular luxury commerce tangible.

Introduction

The RealReal will bring its full-service luxury consignment model to Greater Boston this fall, opening a flagship-sized boutique at The Street Chestnut Hill that combines authenticated inventory, one-on-one consignment guidance and private shopping. For a city known for discerning shoppers, higher education-driven affluence and an appetite for both heritage and innovation, the arrival of a major resale player offers a local portal into a broader shift in how consumers buy and sell luxury.

This move does more than add another storefront to The RealReal’s national map. It crystallizes the company’s bet that physical retail remains essential to the circular luxury economy. Shoppers will be able to hand over a piece they’ve worn for years, receive an expert valuation on the spot and leave with a curated replacement — all under the assurance of professional authentication. The Chestnut Hill boutique positions resale as a mainstream entry point to luxury, not a niche alternative.

The following sections map what customers and consignors can expect, why Boston matters for resale, how this store fits into The RealReal’s wider strategy and what the expansion reveals about the future of luxury retail.

A new retail foothold: what the Chestnut Hill store offers

The Street Chestnut Hill is a mixed-use retail destination that attracts consistent weekday and weekend traffic from local residents, students and visitors. The RealReal’s 1,800-square-foot boutique there will operate as a multifunctional space: a showroom where authenticated luxury items are on display and for sale, a consignment center where customers can bring pieces for valuation, and an appointment-driven environment for private consultations.

On opening day and in routine service, customers will find:

• Walk-in and appointment shopping for ready-to-purchase inventory spanning women’s and men’s fashion, handbags, jewelry, watches and accessories.
• In-person consignment consultations that help sellers understand potential value, timing and pricing strategies.
• On-site valuations and the option to consign there or initiate remote consignment for more complex items.
• Private appointment slots for high-value clients and those seeking a discreet experience.
• Access to authenticated items from legacy luxury houses alongside vintage pieces and rare finds that attract collectors.

The choice to equip a relatively compact footprint with both transactional inventory and consignment services mirrors a hybrid retail model. It prioritizes quality of interaction over sheer square footage, reflecting a broader retail trend: boutique experiences that build trust and community while serving both the buying and selling sides of the circular marketplace.

Why Boston matters: market fit and local demand

Chestnut Hill sits at a crossroads of affluent suburbs, university communities and commuter access to urban Boston. Those demographic and lifestyle features align with the shopper profile The RealReal targets: individuals who value investment-grade pieces, collectors seeking particular models or vintages, and sellers with access to quality consignable inventory.

Samantha McCandless, chief merchandising officer at The RealReal, signaled that Boston had been a market the company watched closely. She emphasized that Chestnut Hill allows the company to “meet them where they live, shop and spend their everyday lives.” That phrasing points to a strategic calculus: locate stores within communities that have both a supply of consignors and a base of buyers active in resale.

Several structural factors support the Chestnut Hill decision:

• Concentrated purchasing power: Greater Boston contains neighborhoods with incomes and lifestyle spending that support luxury acquisitions and consignments.
• Collector and vintage interest: The city’s cultural fabric and access to international travelers create demand for both contemporary and rare luxury pieces.
• Proximity to institutions: Universities and hospitals contribute to dense populations with diverse tastes and fluctuating wardrobes — prime conditions for both buying and selling.
• Existing digital engagement: The RealReal already reported a community of buyers and consignors in Boston; a store converts digital engagement into face-to-face transactions that deepen relationships.

The local market’s appetite for quality, craftsmanship and longevity aligns with how The RealReal frames resale: not merely a way to save, but a route to discovery and access to pieces otherwise difficult to find. That positioning helps normalize resale among consumers who might once have reserved consignment for bargain hunting.

What shoppers will find: inventory, brands and discovery

The Chestnut Hill boutique will carry an assortment curated to appeal across price points and collector interests. Expect to see iconic handbags and contemporary finds alongside fine jewelry and timepieces, including brands that drive headline attention in resale markets:

• Chanel: Classic flap bags and seasonally desirable styles remain strong sellers and sought-after consignments.
• Hermès: Birkin and Kelly models, when available, command attention and demand provenance verification.
• Louis Vuitton: From classic monogram pieces to rare collaborations, LV items circulate widely in resale.
• Dior and Gucci: Seasonal ready-to-wear, bags and accessories from these houses are staples of the luxury secondary market.
• The Row: Minimalist luxury with high craftsmanship appeals to buyers seeking understated investment pieces.
• Cartier and Rolex: Jewelry and watches frequently anchor high-value consignments, with particular model names carrying durable demand.

The RealReal’s model emphasizes authentication. Items displayed in store will carry the company’s verified status, giving buyers the assurance of authenticity while consignors gain from the platform’s buyer reach. The Chestnut Hill location also promises vintage and harder-to-find pieces; for collectors, boutiques like this can act as discovery hubs where unexpected treasures surface during a single browse.

A practical advantage of a local store: immediate inspection and the possibility of private, curated viewings for high-ticket items. Customers who want to handle a watch to judge weight, try a bag for fit or examine the condition of a vintage piece will have a controlled setting to do so. That tactile element remains a competitive edge against pure online marketplaces, particularly for luxury products where physical nuance matters.

The consignment experience: valuations, authentication and private appointments

Consigning with The RealReal has layers: initial valuation, authentication, listing and sale. The Chestnut Hill store will streamline the entry points for local consignors by offering on-site consultations and immediate valuations. Those consultations provide sellers with a sense of marketability and expected earnings, allowing them to make informed decisions about consigning.

Key elements of the consignment process at the boutique:

• Immediate appraisal: Trained staff evaluate condition, provenance and market appetite to offer preliminary valuations.
• Authentication protocols: Items undergo professional verification to confirm brand, model and condition before being listed or accepted.
• Pricing strategy: The RealReal applies market data and category expertise when determining listing price and recommended starting points for auctions or fixed-price sales.
• Consignor options: Sellers can opt for payout structures that depend on the item’s price and the company’s consignment terms; boutiques often facilitate immediate acceptance for items that meet thresholds.
• Private appointments: High-value consignors or customers seeking discretion can arrange private sessions for valuation and handover.

Authentication is the fulcrum of trust for luxury resale. The RealReal has built its proposition on in-house and expert-driven authentication procedures that reduce the risk of counterfeit goods circulating and protect buyers. For watches and jewelry, this often involves specialists who evaluate serial numbers, hallmarks, movement characteristics and materials. For handbags, matching stitch patterns, hardware details, date codes and leather types are standard checkpoints.

Where consignment meets discovery, the store functions as both a vault and a showroom. A seller might bring a gently worn Chanel bag for valuation and, after agreeing to consign, return days later to browse newly listed items that fit their evolving tastes. That closed-loop experience—sell, value, shop—encourages repeat visits and positions the boutique as a lifestyle touchpoint.

Physical retail and the circular luxury economy

The RealReal's expansion into Chestnut Hill underscores a broader assertion: physical retail accelerates the circular luxury economy. A digital marketplace scales reach and selection, but a brick-and-mortar presence transforms transaction into relationship. The benefits extend beyond convenience.

Visible advantages of in-person resale locations include:

• Trust-building: Face-to-face interactions allow for deeper explanations of authentication processes and transparent condition reports.
• Education: Staff can guide novice consignors through what makes an item desirable, while demonstrating best methods of care and preservation that protect resale value.
• Community creation: Events, private viewings and loyalty interactions cultivate a local collector base and repeat-consignor network.
• Immediate liquidity: For sellers seeking cash or store credit quickly, physical locations often provide faster turnarounds than remote shipping and listing cycles.

Retail serves as a physical anchor for a digitally native brand. The RealReal’s retail network—spanning coastal and suburban markets—functions as an experiential complement to its online platform. Stores translate online metrics into tangible interactions; they let buyers test the feel of a leather, inspect patina on vintage jewelry or consult experts about provenance. The result is higher confidence in both buying and selling decisions.

The store environment also allows The RealReal to present curated narratives around pieces: seasonal displays, editorialized groupings (e.g., “investment watches” or “bridal jewelry”), and highlight rare finds that benefit from in-person discovery. That curatorial layer helps position resale as a thoughtful approach to luxury consumption instead of merely a transactional alternative.

Performance indicators: reading the Q2 2026 results

The RealReal reported a record quarterly gross merchandise value (GMV) of $617 million in Q2 2026, a 22% increase year over year. Trailing-twelve-month active buyers rose 11%, and average order value increased 13%. Those figures provide measurable context for the Chestnut Hill expansion.

GMV growth signals rising market activity: more goods are being listed and sold. Higher average order value suggests buyers are purchasing more expensive items or assembling larger orders—both consistent with a maturing marketplace where high-ticket categories such as fine jewelry and watches are contributing a larger share of sales.

The uptick in active buyers indicates the platform continues to attract customers, whether transitioning from first-time resale buyers to repeat purchasers or drawing in collectors who appreciate curated authenticated pieces. Store openings in targeted markets convert latent digital interest into local transactions and can amplify GMV further by unlocking inventory held in communities that value in-person consignment services.

Opening new stores ties back to acquisition and retention strategies. A local presence can raise brand awareness, provide a convenient drop-off point for sellers, shorten listing timelines for certain items and offer an experiential differentiator that keeps buyers returning. Given the Q2 metrics, The RealReal’s leadership appears confident that physical expansion will compound the company’s digital momentum.

Competitors and the resale landscape: where The RealReal stands

The luxury resale sector hosts a variety of players across models and geographies. Competitors range from online-only marketplaces to boutique, specialist resellers focused on high-end watches or handbags. Each competitor differentiates through authentication processes, commission structures, customer experience and brand partnerships.

The RealReal’s competitive strengths include:

• Brand recognition: As one of the earliest large-scale luxury consignment platforms, The RealReal benefits from name recognition that draws both consignors and buyers.
• Authentication infrastructure: In-house experts, independent specialists and documented protocols create a higher barrier for counterfeits compared with peer-to-peer platforms.
• Multi-channel presence: Combining an established online marketplace with physical boutiques enhances accessibility and trust.
• Curated assortment: The focus on high-end houses and vintage, rare items positions the platform toward affluent buyers and collectors.

Competitors have also pushed innovation. Specialist firms that focus on watches (with dedicated service centers) or handbags (with condition restoration services) create niches that capture deep expertise and loyal customer bases. Global platforms that operate across Europe, Asia and the U.S. offer international reach that appeals to consignors looking for broader audiences.

The RealReal counters by embedding local touchpoints into markets where its baseline online demand is already present, converting passive engagement into active consignments and purchases. Success hinges on continuing to deliver rigorous authentication, efficient logistics and local customer experiences that justify the commission and service fees associated with high-end resale.

Sustainability, longevity and the luxury lifecycle

Resale extends the functional life of luxury goods. When a piece is consigned and purchased again, the original lifecycle stretches, reducing demand for immediate new production and lowering per-wear environmental footprint. For consumers concerned about waste and resource use, authenticated resale provides a compelling, verifiable path to responsible luxury consumption.

Sustainability benefits linked to resale include:

• Material preservation: High-quality goods built to last avoid premature disposal when they find new owners.
• Reduced manufacturing pressure: Active secondary markets can moderate demand spikes for new production, especially for non-seasonal investment pieces.
• Cultural preservation: Vintage items and heritage pieces—often repaired and maintained—retain craft value and historical narratives that new items cannot replicate.

Chestnut Hill’s store affords the local market the infrastructure for practical sustainability: easy consigning, professional assessment for restoration or repair, and the visibility to appreciate a garment’s ongoing utility. For people who own lightly worn pieces that no longer fit their life stage, consignment becomes a pragmatic extension of circular consumption.

The RealReal, by reinforcing authenticity and proper condition reporting, also helps prevent fast-fashion-style churn in the luxury space. Buyers get guarantees and documentation; consignors understand how maintenance and provenance affect resale value. That alignment of incentives supports a healthier lifecycle for luxury pieces.

Local examples: how the Chestnut Hill location can change behaviors

Consider two hypothetical but realistic scenarios that show the store’s local impact:

Scenario A — The Consignor: A longtime Boston professional brings a gently used Hermès bag to the Chestnut Hill boutique. Staff examine the stitching, hardware and date stamps, confirm authenticity, and provide a valuation. The consignor accepts the offer and chooses store credit at a slight premium. With immediate credit available, she purchases a classic Cartier bracelet displayed in the window, effectively cycling value from one investment piece into another without leaving the mall.

Scenario B — The Collector: A local watch enthusiast has long searched online for a particular Rolex reference. He arranges a private appointment, examines a candidate piece for weight, movement condition and provenance, and decides to purchase. The buyer leaves with documentation and a clearer warranty path. The trust built through the in-person experience justifies the higher value transaction.

These kinds of transactions illustrate the closed-loop potential of combining local supply and demand under one roof. They also show how retailers can shorten the time between listing and sale, benefiting both sides of the marketplace.

Practical tips for Boston consignors and buyers

For consignors preparing to visit The RealReal’s Chestnut Hill store:

• Gather provenance: Receipts, original boxes, care cards and service records increase buyer confidence and may raise valuations.
• Present condition candidly: Clean items and disclose repairs or modifications; transparency speeds authentication and avoids surprises.
• Target seasonality: Seasonal pieces often perform better when listed ahead of relevant buying periods; prepare to consign with timing in mind.
• Consider payout options: The RealReal typically offers cash or higher-value store credit. Decide which aligns with your goals—immediate cash or inventory leverage.

For buyers planning to shop at the boutique:

• Inspect carefully: Handle items, check stitching, examine hardware and request any available documentation for high-value pieces.
• Ask about condition reports: Staff can outline what has been corrected, restored or disclosed on a given item.
• Schedule private appointments for high-ticket items: These allow for more time with specialists and discreet service.
• Understand return policies: Resale purchase terms can differ from new retail; clarify returns, authenticity guarantees and any after-sale service.

These practical steps help smooth transactions, protect value and ensure expectations match outcomes for both buyers and sellers.

Risks and challenges ahead

Retail expansion carries inherent risks. For The RealReal, notable challenges include:

• Inventory sourcing balance: Boutique supply depends on local consignors. Stores must maintain a steady influx of high-quality items to remain relevant.
• Authentication scrutiny: As resale scales, so does scrutiny. Any lapse in authentication or condition disclosure can damage trust and invite regulatory or reputational fallout.
• Pricing dynamics: Setting prices too high may depress sale velocity; setting them too low can erode consignor confidence. The RealReal must calibrate prices based on real-time demand.
• Competitive pressure: Specialist resellers and global platforms continue innovating; The RealReal must maintain service differentiation and operational efficiency.
• Economic sensitivity: Luxury-oriented resale proved resilient in some downturns, but significant macroeconomic changes can affect discretionary spending and consigning behavior.

Managing these risks requires continued investment in expert staff, rigorous protocols, responsive pricing engines and local community engagement. The Chestnut Hill store will need to demonstrate that it improves access and liquidity without diluting the trust built on authentication.

The role of technology and data in a local store model

Although the Chestnut Hill boutique delivers tactile experiences, technology underpins many operational facets. The RealReal’s online marketplace supplies pricing insights and demand signals that inform in-store valuations. Data feeds help identify which categories perform strongly in local markets, influencing what the boutique highlights and encourages consignors to bring.

Technology also facilitates backend logistics: intake, cataloging, photographing and listing items for broader online sale when appropriate. For high-value pieces that stay local, digital cataloging ensures records maintain provenance and transaction history. Customer relationship management systems help staff track consignor histories, buyer preferences and appointment scheduling, fostering personalized service.

The RealReal’s model demonstrates how digital scale and local presence should complement rather than replace each other. The store is an interface where data-driven pricing meets human expertise, where analytics inform displays and in-person feedback refines algorithmic assumptions.

What this expansion signals for luxury retail

The Chestnut Hill opening illustrates several industry tendencies:

• Mainstream normalization of resale: Retailing used luxury alongside new goods has shifted from fringe to a primary channel for discerning consumers.
• Hybrid channel strategies: Successful luxury platforms increasingly blend digital reach with physical touchpoints to maximize trust and convenience.
• Emphasis on curation and service: High-ticket resale requires more than listings; it needs storytelling, authentication and tactile validation.
• Greater consumer focus on value and access: Buyers prioritize uniqueness, provenance and the ability to find rare items as much as discounts.

This expansion also emphasizes scalability of curated resale: starting stores in markets with demonstrated digital engagement reduces initial risk and taps into latent inventory pools. Each local boutique becomes both a service center and a brand amplifier.

Community and cultural implications in Chestnut Hill and Boston

Retail influences neighborhood rhythms. The RealReal’s presence will likely contribute to the retail mix at The Street Chestnut Hill by attracting customers who might otherwise travel into Boston or shop online. For local independent dealers and vintage shops, the boutique could act as both collaborator and competitor. Cross-pollination often occurs: collectors frequent multiple venues, and a larger, reputable store can grow total category interest.

Community engagement opportunities include trunk shows, authentication clinics, consignment drives and partnerships with local charities for donation of unsold items. Such initiatives can position the store as a civic partner rather than purely a commercial entity, strengthening brand perception and local loyalty.

Tracking success: metrics to watch post-opening

Measured outcomes that will indicate whether the Chestnut Hill store meets objectives include:

• Local GMV contribution: How much the boutique adds to regional merchandise value and how quickly its sales ramp.
• Consignor acquisition rate: Number of new local consignors and repeat consignors acquired through the store.
• Inventory turnover: Velocity of items sourced locally and sold either in-store or online.
• Average order value and ticket size for in-store purchases compared to digital averages.
• Customer retention metrics: Repeat buyer and consignor rates tied to the store experience.
• Community engagement metrics: Event attendance, private appointment bookings and local brand partnerships.

Success in these metrics will inform potential further expansions into other New England markets and guide store-level staffing, assortment strategies and marketing investment.

Practical considerations for The RealReal’s operations in Chestnut Hill

Operational execution will determine how well the boutique translates concept into sustainable service. Key considerations:

• Staffing: Hiring personnel with product expertise (bags, watches, jewelry) will improve valuations and in-store conversions.
• Training: Continuous education on authentication markers and emerging counterfeit techniques is essential.
• Security: High-value inventory requires robust physical and logistical security.
• Partnerships: Working with local service providers for repairs, watch servicing and appraisals enhances the full-service offering.
• Logistics: Coordinating between in-store intake and centralized processing for online listings must be seamless to avoid delays and misclassification.

Operational excellence will be visible to customers in faster valuations, trustworthy authentication, accurate listings and a curated selection that reflects local tastes and national demand.

Lessons from other markets and what Boston can expect

The RealReal’s existing retail footprint across cities like New York, Los Angeles, Miami and Greenwich provides a playbook. Stores that succeed typically combine strong local marketing, engagement with community tastemakers and a consistent flow of high-quality consignments. Boston can expect incremental benefits as the store establishes routines: more in-store events, improved local sourcing, and an evolving assortment shaped by what sells in the area.

Other markets show the compounding effect of a store: as awareness increases, more consignors bring items, which enlarges the local selection and attracts more buyers. If Chestnut Hill follows that trajectory, the store will transition from a pilot presence to an embedded local resource for luxury exchange.

Future outlook: what expansions like Chestnut Hill suggest for the industry

The RealReal’s Chestnut Hill opening is part of a larger narrative: resale is structuring itself as a durable pillar of luxury retail. Expect the following developments industry-wide:

• More hybrid stores combining consignment intake, valuation services and curated inventory.
• Greater investment in authentication technology and expert networks to combat sophisticated counterfeiting.
• Increased partnerships between resale platforms and traditional luxury houses for certified pre-owned programs or authorized refurbishment.
• Community-level activations that convert curiosity about resale into habitual buying and consigning behavior.
• A continued premium on curation: buyers will expect thoughtfully selected offerings rather than sheer volume.

As luxury buyers prioritize story, provenance and quality, resale platforms that marry trust with convenience will capture larger shares of the market.

FAQ

Q: When does The RealReal open in Chestnut Hill? A: The Chestnut Hill store opens on October 15.

Q: What services will be available at the Chestnut Hill boutique? A: The boutique offers in-person consignment consultations, luxury valuations, authenticated inventory for sale across categories (women’s and men’s fashion, handbags, fine jewelry, watches and accessories), private appointments and expert-led assistance for both buyers and consignors.

Q: What brands will the store carry? A: Inventory will include pieces from Chanel, Hermès, Louis Vuitton, Dior, Gucci, The Row, Cartier and Rolex, plus vintage and harder-to-find items.

Q: How large is the Chestnut Hill store? A: The store is 1,800 square feet.

Q: Do I need an appointment to consign or shop? A: The store will accept walk-ins but also offers private appointments for high-value items or customers seeking a more personalized experience.

Q: How does authorization and authentication work for items brought to the store? A: Staff perform initial valuations and then items go through The RealReal’s authentication process, which may involve specialists who inspect materials, serial numbers, hallmarks, stitching patterns and other brand-specific markers before an item is listed or accepted.

Q: Will The RealReal buy items outright at the store? A: The RealReal typically offers consignment arrangements, and in some cases may provide immediate offers or different payout options; specifics depend on the item, condition and category.

Q: How does The RealReal’s physical retail network influence online availability? A: Stores can source local inventory that is listed online for broader reach; some items may sell in-store while others are directed to the online marketplace, depending on market demand and pricing strategy.

Q: What does The RealReal’s recent financial performance indicate about market trends? A: In Q2 2026, The RealReal reported a record gross merchandise value of $617 million, up 22% year over year. Active buyers over the trailing twelve months increased 11%, and average order value rose 13%, indicating expanded buyer activity and stronger per-order spending—which supports continued investments in physical retail.

Q: How should consignors prepare before visiting the store? A: Bring any provenance documents, original boxes or receipts, and present items in clean, repair-free condition when possible. Be prepared to discuss prior servicing for watches or jewelry and be transparent about previous repairs or alterations.

Q: How do return policies and guarantees work for purchased items? A: Policies can vary; buyers should inquire about authenticity guarantees, possible returns and any post-sale services available for high-value purchases.

Q: Will the store host events or community programming? A: While the opening announcement highlighted private appointments and personalized valuation services, similar RealReal stores host events and activations; the Chestnut Hill boutique may develop local programming as it becomes established.

Q: How does resale affect sustainability? A: Resale extends the life cycle of luxury items, preserves craftsmanship, and reduces the environmental footprint associated with producing new goods by keeping high-quality pieces in circulation longer.

Q: Can international customers consign or buy through the Chestnut Hill store? A: International customers can engage with The RealReal’s online platform and may be able to coordinate with stores for specific high-value transactions; cross-border logistics and customs considerations apply.

Q: Where else does The RealReal have physical locations? A: The RealReal’s retail network includes stores in major markets such as New York (Madison Avenue, SoHo, Midtown Luxury Consignment Office), Los Angeles (Melrose, Brentwood), Miami’s Design District, Chicago, Dallas, Greenwich, Houston, Manhasset, Marin, Newport Beach, Brooklyn, West Palm Beach, Palo Alto, San Francisco and Summit, New Jersey.

Q: What should buyers know about buying vintage or rare pieces at the boutique? A: Buyers should request documentation of authentication, inspect condition carefully, ask about any restoration work, and understand service histories for watches and jewelry to make informed purchase decisions.

Q: How will the Chestnut Hill store affect local independent vintage shops? A: The presence of a national resale brand may raise category awareness and customer traffic while also introducing competition. Independent shops that emphasize unique curation or specialized restoration services can differentiate by depth of expertise and personalized service.

Q: Who can I contact for more information about the Chestnut Hill store opening? A: For store-specific hours, appointment booking and service details, contact The RealReal’s Chestnut Hill boutique directly through the company’s website or the mall’s directory.